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• OUR POLICY

Returns Policy

30-Day Return Window

We want you to be completely satisfied with your Splish Wellness Tech experience. If you are not satisfied with your purchase, we accept returns on personal-use items within 30 days of the delivery date.

Return Conditions

To be eligible for a return, your item must be in the same condition that you received it: clean, undamaged, and with all original packaging, cords, and manuals included. We cannot accept returns on items that show signs of misuse, liquid damage, or significant wear and tear.

Return Shipping & Restocking Fees

  • Customers are responsible for return shipping costs unless the return is due to a manufacturer defect or a shipping error on our part.

  • Due to the size and weight of certain items (such as the Elite RejuviLounger), large freight items may be subject to a restocking fee.

How to Start a Return

To initiate a return, please contact our customer support team with your order number and the reason for your return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your package.

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• Need Technical Assistance?

Need Technical Assistance?

Our support team is available to assist with product setup, operating instructions, technical questions, commercial installations, and general customer support.

Contact Support
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