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• maximize your Splish Wellness Tech experience

Warranty Information

General Warranty Overview
At Splish Wellness Tech, every product we develop is guided by our commitment to quality, thoughtful design, ease of use, and long-term value. We stand behind the craftsmanship of our wellness technology so you can focus on your recovery and relaxation.

Warranty Coverage

1-Year Limited Warranty All Splish Wellness Tech products, including our wellness mats, loungers, and targeted therapies, come with a standard 1-Year Limited Warranty starting from the date of delivery.

This warranty exclusively covers manufacturing defects in materials and workmanship under normal, intended use as outlined in your product manual. If a defect arises during the warranty period, we will repair or replace the defective product or part at our discretion.

Warranty Exclusions

To ensure clarity, please note that our warranty does not cover the following:

  • Normal wear and tear, including cosmetic damage such as scratches, dents, or natural fading of fabrics over time.

  • Damage caused by misuse, abuse, accidents, liquid spills, or negligence.

  • Damage resulting from failure to follow the provided product manuals, safety guidelines, and operating instructions.

  • Products that have been altered, modified, or repaired by unauthorized personnel.

  • Damage caused by electrical surges or using improper power supplies.

How to Request Warranty Service

Need to File a Claim?

If you experience an issue with your Splish Wellness Tech product, our support team is available to assist with product setup, operating instructions, technical questions, and warranty assistance.

Please have the following information ready when you reach out:

  • Your order number

  • Proof of purchase

  • A brief description and photos or video of the issue

Contact Customer Support

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• Need Technical Assistance?

Need Technical Assistance?

Our support team is available to assist with product setup, operating instructions, technical questions, commercial installations, and general customer support.

Contact Support
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